{"id":84,"date":"2026-04-21T00:56:15","date_gmt":"2026-04-20T14:56:15","guid":{"rendered":"https:\/\/pickup.ebaoguo.com\/about-en\/"},"modified":"2026-04-21T00:56:15","modified_gmt":"2026-04-20T14:56:15","slug":"about-en","status":"publish","type":"page","link":"https:\/\/pickup.ebaoguo.com\/en\/about-en\/","title":{"rendered":"About Pickup"},"content":{"rendered":"\n
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About Pickup<\/p>\n\n\n

About Us<\/h1>\n\n\n

Pickup is an Australia-based parcel shipping comparison platform serving Australia, New Zealand and Malaysia. We connect NZ Post, Aramex, FedEx, TNT, UPS, AusPost, Pos Laju, DHL and other major global carriers, opening up enterprise-level shipping rates to every user.<\/p>\n\n<\/div>\n\n<\/div><\/div>\n\n\n\n

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Our Story<\/p>\n\n\n

It started with a returned shipping label<\/h2>\n\n\n\n

When Pickup’s first founder was running a personal-shopper service for international students in Melbourne, the hardest part wasn’t sourcing \u2014 it was shipping. Every day meant bouncing between three separate AusPost, Aramex and FedEx dashboards, filling in addresses and manually comparing quotes. On international parcels, declarations, HS Codes and duties piled on even more homework. Then, in 2022, one international label with the wrong HS Code was turned away by customs and the goods were destroyed. That was the turning point that made us decide to build this.<\/p>\n\n\n

What we wanted to do was simple: let an ordinary person ship like a big company.<\/strong> Big companies have carrier-rate negotiating power, dedicated customs teams and proper IT systems. Individual users are left to muddle through stacks of PDF terms on their own. Pickup packages all of that capability into a single website \u2014 you just fill in the address, measure the dimensions, tap pay, and we handle the rest.<\/p>\n\n\n<\/div>\n\n<\/div>\n\n\n\n

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Mission & Vision<\/p>\n\n\n

What we believe in<\/h2>\n\n\n\n
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Mission<\/h3>\n\n\n

Make every shipment across Australia, New Zealand and Malaysia effortless, affordable and transparent. Turn complex logistics decisions into a single button.<\/p>\n\n<\/div>\n\n<\/div>\n\n\n\n

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Vision<\/h3>\n\n\n

Become the first-choice cross-border parcel platform for individuals and small-to-medium businesses across the Asia-Pacific, using platform scale to keep driving shipping costs down.<\/p>\n\n<\/div>\n\n<\/div>\n\n\n\n

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Values<\/h3>\n\n\n

Transparent pricing, honest communication, respect for the rules. We don’t promise transit times we can’t hit, and we don’t hide surcharges behind tricks.<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n<\/div>\n\n<\/div>\n\n\n\n

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By the Numbers<\/p>\n\n\n

Pickup today<\/h2>\n\n\n\n
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10+<\/p>\n\n\n

Partner carriers<\/p>\n\n<\/div>\n\n\n\n

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200+<\/p>\n\n\n

Countries & regions covered<\/p>\n\n<\/div>\n\n\n\n

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3<\/p>\n\n\n

Local operating markets (AU \/ NZ \/ MY)<\/p>\n\n<\/div>\n\n\n\n

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30s<\/p>\n\n\n

Average time to book<\/p>\n\n<\/div>\n\n<\/div>\n\n\n\n

Based on the latest operating data. Updated as we grow.<\/p>\n\n\n<\/div>\n\n<\/div>\n\n\n\n

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Why Pickup<\/p>\n\n\n

What makes us different<\/h2>\n\n\n\n